Shops within Shops: How Convenient for all Concerned!

British shoppers are very familiar with theand with a guaranteed amount of footfall in the form
concessionaire arrangements of major departmentof the store's shoppers and the customer also has
stores; effectively the operation of 'shops within shops'greater choice; all under one roof.
which benefit all three parties involved - concessionaire,Amongst major British department stores John Lewis
department store and also the shopper!stands almost alone as one that has resisted the urge
The benefit to the department store involves filling itsto include concessionaires within their premises. Done
available retail floor space with a renter that normallyon strategic rather than for financial reasons, but for
adds value to the store's overall sales proposition andthe majority of the rest it is a fine line between
also income to their bottom line in the form of rent andsuccess and failure, involving a delicate balancing act
commissions. The concessionaire benefits from beingon behalf of the store management.
able to operate in a readily prepared retail environment